SMS Terms

Optional SMS program

MyLimoRide offers optional booking and trip notifications, including confirmations, pickup reminders, driver and arrival updates, changes or cancellations, and customer support. The same optional SMS selection includes post-trip feedback and review requests. No advertising or promotional offers are included in this program.

Enrollment and frequency

Enter your own mobile number, actively select the SMS consent checkbox, and enter the verification code sent to that number. An unchecked SMS box means no SMS subscription. Message frequency varies based on your bookings and support requests. A verification text is sent when you request it. Consent is not a condition of purchase, and booking emails continue independently of SMS selections.

Charges, help and stopping texts

Message and data rates may apply. Reply HELP for assistance or contact info@mylimoride.com / 604-999-9025. Reply STOP to opt out of SMS, or open the secure SMS preferences form to manage opt-out. A message already in progress may still arrive. Replying START permits a fresh web sign-up; it does not restore old SMS consent in our system.

Availability

Delivery depends on carrier and destination support and is not guaranteed. Mobile network operators do not accept responsibility for messages that arrive late or fail to arrive. SMS is not an emergency service. Contact us directly for urgent trip needs.